QUALITY POLICY

Baster has the most modern technology and facilities, besides a high-qualified multidisciplinary team which achieves the highest satisfaction level in our customers, both in terms of quality and service, and permanently focused on continuous improvement. This management system is carried out by means of a Quality Management System from which we can extract the following Quality Policy by summarizing its main factors:

• The compliance with the legal and other possible requirements applicable to our activity in terms of quality.

• The achievement of full customer satisfaction by trying to exceed their expectations.

• The continuous improvement of the QMS’s effectiveness to satisfy the customer needs and other involved parts.

• The compliance with the delivery times and the rigorous compliance of the treated parts according to the requirements demanded by the customer by means of the analyses and optimal process development.

Baster is certified according to ISO 9001:2015 regulation; we cooperate with the most renowned and specialized accredited and certified laboratories at national and international level to guarantee the highest quality, best results and our customers’ satisfaction.

In relation to the quality policy, Baster offers the added value of expert technical advice based on the support of our technical department for our customers according to every project needs individually. It consists of the analyses and preliminary detailed examination of the components’ properties according to the customers’ requirements, sampling, tests, regulatory/process and finish consultancy, etc.

Baster has its own technical department made up of technical experts with long and sound experience and who work permanently with our Quality and Commercial departments to analize every case and offer the best solutions for our customers.

Likewise, Baster is committed to the continuous improvement by means of a strong and constant investment in R & D and innovation. This shows our firm committment to quality, our customers, development and innovation by searching for optimal solutions which allow us to achieve the best results.